Harrah's Laughlin
Diamond Lounge
A few weeks ago we visited and wrote about our not-so-great visit to the Diamond Lounge at Harrah's in Laughlin.
We later heard from a couple people who said they visited after we did and that things had much improved. Hoping but not expecting much change so quickly, we made another trip over there to see for ourselves.
The Changes and Good Stuff:
We were welcomed by a very friendly host at the podium by the Lounge.
The lounge was very busy, in fact there were only two tables open. Even the outside tables were full.
There were numerous people working the floor, including a very friendly and prompt waitress who took a drink order for us.
Other employees were quickly clearing tables and helping other guests.
Everyone who worked there was friendly and they all had on uniform black shirts with a martini/drink emblazoned on the back.
The bartender was very pleasant this time as well.
The floor was clean and swept, no soup left spilled this time.
The sad, messy and un-replenished little food area we experienced last time was a thing of the past. This time it was clean, well stocked and employees kept coming out with fresh items.
The snacks and food were fresher than our previous visit and good. Keeping in mind this is a lounge not a buffet, the choices were nice. From what we could tell many people come there and act like it is a buffet but each to their own.
All the TV monitors were on and working.
We had a drink and a couple snacks. The Bloody Mary and Martini we had this time were very good. On our way out the host was friendly and wished us good luck.
It's not 5 stars and not as nice as the ones we have visited in Las Vegas, but it is a 200 percent improvement. Good job and congrats to the wonderful employees there and whoever helped make this change happen.
We don't go there often, but if we find ourselves at Harrah's now we know the Diamond Lounge is a good little spot to drop in for a break from the Casino floor. Especially with the cooler weather if you can snag one of the outdoor seats overlooking the River.
What is the Diamond Lounge?
The Diamond Lounge is provided by Total Rewards Players Club - Caesars Entertaiment as a perk or benefit to qualified Diamond Member or Seven Stars Card Member. Members can bring a guest along. Drinks and Food are no cost. To get to the Diamond level you have to play the equivalent earning 15,000 tier credits in a year.This is roughly equivalent to 1 tier credit earned for every 5 dollars played or spent in a Casears property. 15,000 tier credits would be about $75,000 played through the machines. Seven Stars is even higher requiring 150,000 tier credits! Besides the one in Laughlin, there are several in Vegas including at Caesars Palace, Paris, Planet Hollywood, Harrah's, The Rio, The Flamingo, and we hear a new one coming to the LINQ once it changes from the Quad.
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All opinions expressed are our own and from our personal experience. Information is presented solely for informational and entertainment purposes only and is based on public knowledge available from the property or entity involved. We receive no compensation from the properties or restaurants mentioned and are not in any way affiliated with them. Dates, times, events if included are the sole responsibility of the property or entity involved
Perhaps it is because it was Sunday (football) and this is the busiest days for a casino .
ReplyDeleteAfter the first visit we made that was so bad, we thought the same thing -- that weekends might be better than weekdays. It really shouldn't matter. But regardless, int his case our recent visit was also midweek.
ReplyDelete